Refund policy

All sales are final. We do not accept returns or issue refunds unless the item arrives damaged or defective. If you have concerns about your order, please contact us at lcw@liraxis.com within 48 hours of delivery with photo or video evidence.

To file a claim for damaged/defective goods, reach out via lcw@liraxis.com directly. Unauthorized returned packages will be rejected and sent back at the buyer's cost.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items All items are non-refundable and non-returnable under normal circumstances.